FAQ
Find answers to common questions about our services.
Processing time is typically 1-2 business days depending on order volume. For urgent needs, we offer express service with completion within 24 hours.
Yes, we accept all types of clothing materials including silk, linen, and formal wear. We use appropriate washing techniques to maintain the quality of your garments.
You can order through our website or mobile app. Fill out the order form with garment details, service type, and pickup/delivery time. We will confirm your order via SMS or email.
There are no additional fees for delivery within 5 km of our location. For areas beyond this radius, delivery fees will be charged based on distance.
We use professional washing machines with programs tailored for each fabric type. Additionally, all garments are handled carefully and supervised by experienced staff.
Yes, we offer dry cleaning services for garments requiring special care such as suits, wedding dresses, and valuable fabrics. This service uses environmentally friendly chemicals.
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